This event will give you the tools to approach difficult situations with both employees and customers. You will leave with a clear choice based upon your intended outcome and the tools to get there.

-Do you struggle with the correct way to approach difficult situations? 
-Do you struggle with finding proper boundaries with employees and at times customers? 
-Do you struggle with the right approach when things could get heated? 
-Do you feel as if your leadership style could use a tune-up? 

 If you answered yes to any of these questions, this seminar will take you on a crash-course using leadership styles that promote communication that works. This is an experiential class where each participant will be active and able to interact. You can expect to learn best practice methods that can prevent situations from becoming problems.